Our Mission and Principles

At PureFilters our mission is simple:

Make superior indoor air quality simple and affordable for all Americans.

Based on feedback from our customers and our many years of experience, we have developed 6 core principles that we live by at PureFilters. Everyone from the CEO to the customer service reps has the following principles memorized and we treat it like our mantra.

 

Affordability

We source directly from high quality North American manufacturers and sell to you directly. By cutting out middlemen, such as big box retail stores or HVAC contractors, we are able to offer you high quality products at much better prices.

 

Quality

We stand behind all of our products with a 100% satisfaction guarantee. We have partnered with a very reputable North American manufacturers that have been in business for over 50 years and we have thoroughly tested the products ourselves. Our current portfolio of indoor air quality products include furnace filters, maintenance kits, humidifier pads and we are constantly adding more.

 

Speed

We understand speed is absolutely crucial to American homeowners. This is why we have setup 2 distribution centres in the US, one on the west coast and one in the central/east part of the country. As a result, you can expect your order to be at your doorstep within 3-5 business days.

 

Convenience

We want to make the process of maintaining your indoor air quality as hassle free as possible. Our current system will send you email reminders when it is time to change your filter. There is even a link for you to re-purchase your filter, in case you have run out. On top of that we even have subscriptions for select products as well, where we automatically bill you and ship you filters based on a frequency of your choice!

 

Availability

We strive to carry as many sizes and models of filters as possible. Since we are a digital-only store, we don’t have limited shelf space like traditional big box retailers. While they have to focus on carrying the most popular sizes, we focus on carrying as many sizes as possible and stock our warehouses accordingly.

 

Service

We consider ourselves a customer service company that happens to sell air quality. What this means is that we go above and beyond to make sure you are as happy as possible. From hassle free returns, to instant responses via chat/phone/email. Don’t just take our word for it, Google “PureFilters reviews” and hear directly from our customers!

PureFilters – We Keep Your Air Fresh, Without The Stress.